Frequently Asked Questions
Everything you need to know about upgrading your home with Pyrolux.
What is the standard shipping time for Pyrolux orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer a warranty on your cookware and home products?
Yes, all Pyrolux products come with a limited 1-year warranty against manufacturing defects to ensure the highest quality standards for your home.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Are Pyrolux kitchen products dishwasher safe?
While many of our products are dishwasher safe, we recommend hand-washing to preserve the finish and longevity of the premium materials used in our collections.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.